Frequently Asked Questions

What is Loop Circle?

Loop Circle is the free Loop Earplugs loyalty program. Earn points through eligible purchases and activities to progress through membership tiers and unlock the benefits included in each tier.

Is Loop Circle free to join?

Yes. Joining Loop Circle is free. Simply create a Loop account to become a member and receive 50 welcome points. You don't need to make a purchase to join.

How do I join Loop Circle?

Click "Join now" on this page and follow the steps to create your Loop account. Once registered, you can start collecting points through eligible activities and explore the rewards available to you.

How do I earn Loop Circle points?

You can earn points by making eligible purchases, leaving product reviews, referring friends, celebrating your birthday, and completing selected community activities. For example, members can earn 5 points for every €1 spent and 250 birthday points. Check the "Ways to earn" section for the available activities and their conditions.

How many Loop Circle points do I earn per purchase?

Loop Circle members earn 5 points for every €1 spent on eligible purchases. The number of points you receive depends on the qualifying purchase amount and the applicable program conditions.

Can I earn Loop Circle points without buying anything?

Yes. You can earn points through selected activities that don't require a purchase, such as joining Loop Circle, following Loop on eligible social media channels, or completing other qualifying activities. Some activities may have additional requirements or limits.

How do Loop Circle points and tier benefits work?

Your points determine your Loop Circle membership tier. Each tier includes specific benefits. Log in to your Loop account to check your tier and see which benefits are available to you.

Can I earn Loop Circle points on previous purchases?

No. Purchases made before you join Loop Circle do not earn points retrospectively. Create your account before placing an order to earn points on eligible purchases.

What are the Loop Circle membership tiers?

The four Loop Circle membership tiers are Looper, Explorer, Innovator and Visionary. Earn points to progress through the tiers and unlock their included benefits. See the tier comparison above for the points required and benefits available at each level.

What do I get for my birthday with Loop Circle?

Eligible Loop Circle members can receive 250 birthday points. Make sure your birthday details are provided as required by the program so you can qualify for the reward.

Can I earn Loop Circle points by reviewing products?

Yes. Eligible product reviews can earn 100 points. You may also receive additional points for adding qualifying photos or videos to your review. Reviews should reflect your genuine experience with the product and meet the applicable review guidelines.

Does Loop Circle have a referral program?

Yes. Loop Circle members can earn 150 points for eligible friend referrals. Share your referral link and follow the referral program requirements to qualify for the reward.

How can I check my Loop Circle points balance?

Log in to your Loop account to access your membership information, check your available points, and explore eligible rewards.

Can I join Loop Circle if I already own Loop Earplugs?

Yes. You can join Loop Circle even if you already own Loop Earplugs. Create your account before your next order to earn points on eligible purchases. Purchases made before joining do not earn points retrospectively.

Are Loop Circle rewards available in every country?

Reward availability, qualifying activities, and program conditions may vary depending on your country or region. Check the Loop Circle page for your market and your account for the benefits currently available to you.